Job Opportunities

 

We are a successful national distributor of toiletries, operating from a modern, purpose-built warehouse at Tetron Point, Swadlincote.

 

Employment opportunities at our site range from skilled and unskilled operatives working in our warehouse through to a range of clerical positions in our offices covering, Telesales, Operations, Buying, National Accounts and Customer Services.

 

CLICK HERE for a Job Application Form

 

If you would like to join our team, please send your completed Application, current CV and salary details to Personnel Department, SERT-MST PLC, Tetron Point, William Nadin Way, Swadlincote, Derbyshire, DE11 0BB or to jobs@sert-mst.com

 


 

Customer Services/Telesales

 

We are looking for an enthusiastic Customer Service Advisor to take inbound customer calls – answering, assisting all customers with their queries, and processing customer orders.

The role also requires upselling and promotion of products during these calls. SERT MST Plc is major UK Household and Toiletries Wholesaler, that provides a 98% service level to all customers all of the time.

This is a great opportunity to become part of an exciting fast paced company.

 

Objectives of the role:

• Receive inbound customer calls, to achieve agreed targets and standards applied to the campaign/account, to resolve queries and complaints.

• Processing Orders

• Booking in orders with customers

• Liaising with hauliers relating to shipments and providing customers with ETA’s on deliveries

• Achieve call handling targets and standards

• Provide accurate information regarding availability in-stock products

• Maintain a positive attitude at all times and ensure there is a high customer service focus

• Making outbound calls to generate new sales to existing customers

• Attending seasonal fairs/shows, and meeting new potential customers

 

Personal competencies:

• Personal effectiveness and an ability to empathise with customers

• Fully committed to providing the highest level of customer service.

• Deals with unforeseen problems and demonstrates success in chosen course of action

• Recognises the importance of internal customer service and knows who key internal customers are

 

Required abilities:

• Strong communication skills

• Professional telephone manner

• Ability to capture data accurately and within guidelines

• Ability to listen attentively and hear important information

• Computer Literacy and excellent keyboard skills, Excel is essential

• Overall Literacy and Numeracy skills to a high standard

 

 

 

Key Accounts Manager

 

We are seeking an experienced and enthusiastic Key Account Manager to help us maximize our growth opportunities.

 

CLICK HERE or CLICK HERE to see more information.

 

 

 

Order Pickers

 

We currently have vacancies for ORDER PICKERS who can work consistently to ensure all stock is picked to specific levels and to work as part of a highly focused team within a modern warehouse. We can offer a variety of start times to suit, with fixed hours.

Warehouse experience is preferred.

Salary is Negotiable.
 

 

 

Warehouse Staff

 

We currently have vacancies for WAREHOUSE STAFF and offer a variety of start times to suit, with fixed hours.

Warehouse experience is preferred.

Salary is Negotiable.
 

 

 

Forklift Truck Driver

 

 

Experienced REACH FORK LIFT TRUCK DRIVERS are required. Duties will include picking stock to a specific level, various warehouse duties and to work as part of a highly focused team within a modern warehouse.

Salary is Negotiable.